We will gladly refund you if all of the following three conditions are met:

1. Micheloud & Cie has received all the necessary documents duly completed, including a copy of valid identity document which has been authenticated according to our exact instructions as well as any additional document which we requested from you, such as but not limited to credit card statement, utility bills, work contract or other evidence of the economic origin of the funds AND
2. Micheloud & Cie was not able to open you an account AND
3. You make the request for a refund within 6 months of your order.

If all of these conditions are met, you will get a full refund of the set-up fee minus courier charges. This is the only case in which refunds are offered.

NO REFUNDS WILL BE OFFERED IF, FOR WHATEVER REASON, YOU DECIDE TO CANCEL YOUR APPLICATION.